Customer information

Enter the client information system

Operational questions
Phone: +372 6006 161
E-mail: klienditugi@hhla-tk.ee
Working hours: Monday - Sunday 24h

Truck servicing at the container terminal - information is available on the "important information" page.

Container terminal traffic scheme (Gate 440)

General Cargo traffic scheme (Gate 490)

General Cargo traffic scheme (Gate 410)

RoRo traffic scheme (Gate Ro-Ro)

Truck appointment procedure until 31.12.2024

Truck appointment procedure from 01.01.2025

Driver's reminder

Weighting procedure on scales

Tariffs and terms for weighting on scales until 31.12.2024

Tariffs and terms for weighting on scales from 01.01.2025

Electronic documents procedure

Safety instructions for an employee of a company operating on the territory of HHLA TK Estonia AS

Closing a transit document procedure until 31.12.2024

Closing a transit document procedure from 01.01.2025

Code of Conduct

Supplier Code of Conduct

Paper form to enter the territory

Evacuation plan

Port of Tallinn

AS Operail

Estonian Railways Ltd

Estonian Tax and Customs Board

Marinetraffic

Weather conditions in Muuga Port

Ships arriving to cargo harbours

Port Community System