Quicklinks

Customer information

Here you can find our customer service contacts as well as key documents and manuals together with useful outside links.

Enter the client information system

Customer Service

Operational questions
Phone: +372 6006 161
E-mail: klienditugi@hhla-tk.ee
Working hours: 

Weekdays: 07:00–20:00

Weekends: 08:00–20:00

Truck servicing at the container terminal - information is available on the "important information" page.

Traffic schemes

Traffic scheme for entry to Muuga Port and HHLA TK Estonia from 13.08.2025

Container terminal traffic scheme (Gate 440) from 01.01.2025

General Cargo traffic scheme (Gate 490) from 01.01.2025

General Cargo traffic scheme (Gate 410) from 01.01.2025

RoRo traffic scheme (Gate Ro-Ro) from 01.01.2025

Documents

Truck appointment procedure from 01.01.2025

Weighting procedure on scales from 01.01.2025

Tariffs and terms for weighting on scales from 01.01.2025

Electronic documents procedure from 01.01.2025

Safety instructions for an employee of a company operating on the territory of HHLA TK Estonia AS and driver guidelines from 05.06.2026

Closing a transit document procedure from 01.01.2025

Code of Conduct from 01.01.2025

Supplier Code of Conduct from 01.01.2025

Entry permit

Paper form to enter the territory

Waste collection points location plan

Waste collection points location plan from 05.06.2026

Evacuation plan

Evacuation plan from 01.01.2025

Useful links

Port of Tallinn

AS Operail

Estonian Railways Ltd

Estonian Tax and Customs Board

Marinetraffic

Weather conditions in Muuga Port

Ships arriving to cargo harbours

Port Community System

Container release
Container release
Important information
Important information