An essential part of corporate governance at HHLA is compliance with statutory provisions that apply to its business activities and internal policies (hereinafter referred to as “compliance”). In this respect, HHLA takes its responsibility towards business partners, shareholders, employees, and the public very seriously.
An essential part of corporate governance at HHLA is compliance with statutory provisions that apply to its business activities and internal policies (hereinafter referred to as “compliance”). In this respect, HHLA takes its responsibility towards business partners, shareholders, employees, and the public very seriously.
As the core of the Compliance Management System, HHLA has introduced a Code of Conduct. The Code of Conduct contains superior principles concerning specific compliance topics such as business conduct in competition, prevention of corruption, conflicts of interest, and confidential information handling.
The Code of Conduct also comprises employees and third parties’ possibility of submitting notifications or hints about irregular behavior in the company. All notifications are treated confidentially and can also be submitted anonymously.
Professional training and intra-company media are employed to continuously inform the staff about the contents of the Code of Conduct and other in-depth subjects such as corruption prevention and behavior towards competitors. The group-wide coordination of the Compliance Management System is managed by the group compliance officer who cooperates – inter alia – with the risk management and internal audit department. The group compliance officer reports directly to the executive board and the audit committee to preserve his independence. In addition, he acts as an advisor and contact person for the staff and external parties in case of emerging questions concerning compliance.
In its relationships with customers, suppliers, competitors and other stakeholders, HHLA strives for a relationship of integrity, fairness, responsibility and sustainability, and expects its suppliers to follow the same principles. As a result, HHLA has also developed a code of conduct for suppliers.
To protect all stakeholders' interests and confidence, HHLA continuously enhances the current Compliance Management System.
The Code also includes the opportunity for employees and third parties to submit reports or tips about improper behavior in the company. The Company ensures that employees who report incidents in good faith are not disadvantaged as a result. All reports are treated confidentially and can be submitted anonymously. This also applies to communications and information we receive from third parties.
In particular, the company has created the HHLA Digital Whistleblower Portal (BKMS® System) to identify and combat potential violations of the law and internal guidelines. It is available to all internal and external stakeholders who wish to report potential compliance risks and breaches digitally and anonymously (optional). Reports can be submitted at any time through a secure application provided by a dedicated service provider:
The HHLA Whistleblower Portal (BKMS® System) offers whistleblowers the opportunity to submit their report digitally and optionally anonymously and to communicate with the local HHLA Compliance Officer of the respective subsidiary or with the central HHLA Compliance Department.
Information can also be provided through the following reporting channels:
Email: compliance@hhla.de ; compliance@hhla-tk.ee
Compliance Hotline: +49 40 3088 3777; 372 5860 3000
Mailing address: Hamburger Hafen und Logistik Aktiengesellschaft , Group Compliance Officer , Bei St. Annen 1, 20457 Hamburg; HHLA TK Estonia AS, compliance officer, Veose tn 16, 74115 Maardu city, Harju county
Personal meeting: Meetings are arranged through the aforementioned channels
More information about the procedure in the HHLA whistleblowing system can be found here:
Important information
