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Management system

HHLA TK Estonia AS has created, documented, and implemented a management system within the requirements of the standards ISO 9001: 2015 (quality management), ISO14001: 2015 (environmental management), ISO 22000: 2005 (food safety),  and ISO 45001:2018 (occupational safety). By complying with all the rules established within the management system, the company also ensures the continuous improvement of the entire system's efficiency. In addition to the aforementioned standards' requirements, the company's existing practice and legal requirements have been taken into account when creating the management system.

The scope of the management system

  • Stevedoring services;
  • Receiving, storing, and unloading goods;
  • Freight forwarding.

Management policy

  • Our goal is to provide customers with services for reloading goods with the quality that meets or even exceeds our customers' requirements;
  • Our activities are aimed at satisfying the requirements of all parties;
  • Our services are of uniformly good quality throughout the range of services offered. High-quality and safe service at a competitive price achieved through well-thought-out and efficient quality management;
  • We treat the environment sustainably and try to avoid unnecessary pollution. We use environmentally friendly materials and apply efficient technologies;
  • We implement waste recycling;
  • The company's management is focused on taking care of its employees' health and preventing illness in accordance with the relevant regulations;
  • By following the requirements of the standards in our activities, we ensure the continuous improvement of the management system's efficiency.