Our goal is to follow all best practices and management principles in our business operations, including in the areas of environmental protection, occupational health, and safety.
Management system
HHLA TK Estonia AS has implemented an integrated management system that complies with the international standards ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental Management), ISO 22000:2018 (Food Safety Management), and ISO 45001:2018 (Occupational Health and Safety). Adherence to these key quality and environmental management systems also serves as a foundation for the continuous development of the company’s broader management framework. In addition to the requirements based on the above-mentioned international standards, the company’s management system also incorporates established business practices and complies with all applicable regulatory requirements.
Scope of the Management System
ISO 9001:2015 / ISO 14001:2015 / ISO 45001:2018: Port handling and storage of containers and general cargo, container maintenance and repair, handling of ro-ro vessels.
ISO 22000:2018: Storage of frozen, chilled and packaged food products not requiring special temperature; handling of refrigerated containers; handling of bulk goods (food and feed grains).
Management policy
- Our goal is to provide customers with services for reloading goods with the quality that meets or even exceeds our customers' expectations;
- Our activities are aimed at satisfying the requirements of all parties;
- We ensure consistently high quality throughout the range of services offered. High-quality service at a competitive price is achieved through a well-structured and effective quality management system;
- We are committed to environmental sustainability and strive to avoid unnecessary environmental pollution. We use environmentally friendly materials, apply resource-efficient technologies, and implement waste recycling;
- The company’s management is focused on safeguarding employee health and preventing occupational diseases in accordance with relevant regulations;
- Special attention is given to compliance with the Food Act and the Food Safety Management System standard, including the planning and availability of the necessary resources to ensure high-quality, market-compliant services for our customers;
- We comply with legal and standard-based requirements in all our activities and are committed to the continuous improvement of the management system's effectiveness.
Important information
